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Identify a similarity between laggards and innovators.


A) Neither relies on group norms.
B) Neither is rooted in tradition.
C) Both are eager to try new products.
D) Both exhibit short adoption time.

E) B) and C)
F) A) and D)

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What do programs like Google X do to promote innovative thinking among its employees?


A) They eliminate the fear of coming up with bad ideas by rewarding failure.
B) They eliminate the possibility of investment in bad ideas by rewarding only successes.
C) They promote the fear of coming up with bad ideas by punishing failure.
D) They promote investment in bad ideas to explore the possibilities learned from them.

E) A) and D)
F) All of the above

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For which type of products are concept tests thought to be less effective in predicting the success of a product?


A) Products that are line extensions (same product category and brand)
B) Products that are not easily classified into existing product categories
C) Products that create new consumption patterns
D) Products that do not require major changes in consumer behavior

E) B) and D)
F) B) and C)

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A firm that starts with a global strategy is better able to develop products that are marketable worldwide.

A) True
B) False

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When considering the diffusion of innovation,which group is least motivated by advertising or personal selling?


A) Laggards
B) Innovators
C) The late majority
D) The early majority

E) B) and D)
F) B) and C)

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A company well-known for its easy-to-cook breakfast cereals was facing stiff competition from the many players in the market.The company changed its campaign to focus on dietary needs rather than just convenience,thus targeting a segment of consumers looking for healthy diet.This is an example of a ______.


A) new line-extension product
B) discontinuous innovation
C) repositioned product
D) new and improved product

E) B) and D)
F) B) and C)

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Steve,a retiree,wants to use his savings to open a day care facility for dogs.After deciding on the services that he would provide to his customers,he calculates costs versus the demand and the profit he could make depending on the volume of sales.After extensive deliberation,Steve decides to take a bank loan because the needed initial investment is too high for opening the facility.Steve is currently in the _____ stage of the new-product development process.


A) commercialization
B) business analysis
C) idea generation
D) test marketing

E) None of the above
F) A) and B)

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Marketing costs are high in the introductory stage of the product life cycle because


A) product design changes become stylistic rather than functional.
B) high dealer margins are often needed to obtain adequate distribution.
C) manufacturers scramble to sign up dealers and distributors.
D) emphasis is given to communicating the differences among brands in the market.

E) All of the above
F) B) and C)

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Which of the following is an advantage of simultaneous product development?


A) It shortens the development process and reduces costs.
B) It eliminates the need for conducting laboratory tests on product prototypes.
C) It ensures that product development occurs in highly structured stages.
D) It eliminates the need for test marketing a new product.

E) A) and D)
F) None of the above

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Which of the following statements describes a customer innovation center?


A) It is an approach to repositioning a company's products using sales figures.
B) It promotes advertising among status-conscious customers.
C) It is a forum for meeting with customers and directly involving them in the innovation process.
D) It is used in the business analysis stage of the new-product development process.

E) B) and D)
F) B) and C)

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Innovators are the first 2.5% of all those who adopt a new product.Early adopters are the next 13.5% to adopt the product.

A) True
B) False

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Advertising and other promotional materials for a variety of products,including the test product,are shown to members of the product's target market.These people are then taken to shop at a mock or real store,where their purchases are recorded.This is part of the process involved in ______.


A) simulated (laboratory) market testing
B) scanner-based research
C) simultaneous product development
D) customer relationship management

E) A) and B)
F) B) and C)

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To rate concept (or product) alternatives,concept tests are often used at the ______ stage.


A) developmental
B) business analysis
C) marketing
D) screening

E) B) and C)
F) C) and D)

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In which way does the concept of product life cycle (PLC) help marketing managers?


A) It tells managers the length of a product's life cycle.
B) It helps marketers forecast future events and suggest appropriate strategies.
C) It dictates the marketing strategy to be used for a product.
D) It informs marketers about the duration of a product in the various stages of its life cycle.

E) None of the above
F) C) and D)

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Which is true of the influencers found among early adopters?


A) They come from higher-income groups and are mostly in their 30s.
B) They use media differently than other users who are considered followers.
C) They are distinguished not by demographics but by behavior.
D) They are not focused on earning the respect of others.

E) A) and B)
F) A) and C)

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Which of the following describes laggards?


A) They have the shortest adoption time and the lowest socioeconomic status.
B) They have the longest adoption time and the highest socioeconomic status.
C) They have the longest adoption time and the lowest socioeconomic status.
D) They have the shortest adoption time and the highest socioeconomic status.

E) None of the above
F) C) and D)

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In the context of diffusion of innovation,the dominant value of laggards is _____.


A) skepticism
B) deliberateness
C) adventure
D) tradition

E) B) and C)
F) A) and B)

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A marketing strategy that entails the creation of marketable new products; the process of converting applications for new technologies into marketable products is called ______.


A) product development
B) niche marketing
C) idea screening
D) commercialization

E) B) and C)
F) A) and B)

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Comparably speaking,which of the following would have the highest observability in terms of its rate of acceptance and diffusion?


A) A new line of trousers
B) A musical instrument
C) A medicinal tea
D) A social media app

E) B) and C)
F) A) and D)

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Jason bought his first color television set after flat screen televisions were already widely diffused.He is most likely to be one among the ______.


A) early adopters
B) early majority
C) late majority
D) laggards

E) A) and B)
F) B) and D)

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