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Define product and discuss the importance of product offerings in creating a marketing mix.

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Answers will vary.A product may be defin...

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A difference between informational labeling and persuasive labeling is that informational labeling:


A) focuses on a promotional theme or logo rather than on consumer information.
B) increases a consumer's cognitive dissonance after a purchase.
C) helps a consumer make proper product selections when making a purchase.
D) gives an impression of environmental friendliness to a product.

E) A) and B)
F) B) and D)

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Which of the following refers to everything,both favorable and unfavorable,that a person receives in an exchange?


A) Product
B) Design
C) Distribution
D) Promotion

E) A) and D)
F) All of the above

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______________ is when a product or company attempts to give the impression of environmental friendliness whether or not it is environmentally friendly.


A) Family branding
B) Informational labeling
C) Greenwashing
D) Captive branding

E) A) and C)
F) All of the above

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Most major furniture manufacturers affix labels to their wares that explain the products' construction features,such as type of frame,number of coils,and fabric characteristics.This form of labeling is an example of _____.


A) informational labeling
B) persuasive labeling
C) grade labeling
D) promotional labeling

E) None of the above
F) A) and B)

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Decrease in consumer demand for green products was directly responsible for the proliferation of green certifications.

A) True
B) False

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Which of the following statements is true of an express warranty?


A) It gives the impression of environmental friendliness to a product.
B) It is an unwritten guarantee that a good or service is fit for the purpose for which it is sold.
C) It prohibits other firms from using a brand or part of a brand without permission.
D) It is a written guarantee that the product or service being sold is fit for the purpose for which it is sold.

E) B) and D)
F) B) and C)

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_______________ is the exclusive right to use a tangible product brand or part of a product brand.


A) A service mark
B) Family branding
C) A trademark
D) A captive brand

E) None of the above
F) All of the above

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The three aspects of packaging that are especially important in international marketing are product line extension,product mix width,and brand equity.

A) True
B) False

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The definition of product includes only tangible goods.

A) True
B) False

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A(n) ________________ is a brand name owned by a wholesaler or a retailer.


A) captive brand
B) private brand
C) manufacturer's brand
D) individual brand

E) C) and D)
F) B) and D)

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Discuss the concept of planned obsolescence.

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Which of the following statements is true of greenwashing?


A) Consumer demand for green products has helped abate proliferation of green certifications.
B) Certification of a product's environmental friendliness by the same company that produced it should be clearly stated on the packaging.
C) The Federal Trade Commission does not interfere with the rules regarding green certifications.
D) Greenwashing is a highly reliant way of identifying environment-friendly products.

E) A) and B)
F) A) and C)

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The most obvious function of packaging is to:


A) secure the right of a company to use a brand or part of a brand.
B) protect a brand name from being declared a generic product name.
C) even out seasonal sales patterns.
D) contain products that are liquid,granular,or otherwise divisible.

E) None of the above
F) A) and C)

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The universal product code (UPC)system and scanners are used in scanner-based research.

A) True
B) False

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_____________ is that part of a brand that can be spoken,including letters,words,and numbers.


A) A brand name
B) A brand mark
C) Brand equity
D) Brand loyalty

E) B) and C)
F) C) and D)

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Which of the following statements is true of an organization's product mix?


A) Firms widen their product mix to capitalize on established reputations.
B) A wide product mix decreases sales and profit-making potential.
C) A wide product mix means that the product line is deep.
D) All product items in a product mix follow a standard marketing strategy.

E) A) and B)
F) None of the above

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Identify which statement about global branding strategies is true.


A) A one-brand-name strategy is useful when a company markets mainly one product.
B) Using different brand names in different markets leads to greater brand identification of the product from market to market.
C) A one-brand-name strategy makes coordinating promotion from market to market more difficult.
D) Using different brand names in different markets means that a company is not an example of localization.

E) B) and C)
F) A) and D)

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Which of the following best defines an unsought product?


A) A relatively inexpensive item that merits little shopping effort
B) Everything,both favorable and unfavorable,that a person receives in an exchange
C) A product that requires comparison shopping because it is usually more expensive than a convenience product and is found in fewer stores
D) A product unknown to the potential buyer or a known product that the buyer does not actively seek

E) A) and B)
F) B) and D)

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Which of the following is true about an implied warranty?


A) An implied warranty is a written guarantee.
B) An implied warranty gives a guarantee of quality in the form of a simple statement.
C) Implied warranty documents can be written in technical language guaranteeing complete satisfaction.
D) All sales have an implied warranty under the Uniform Commercial Code.

E) All of the above
F) A) and C)

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