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______ are employees who receive most of the information through a grapevine and, in turn, pass it on to others.


A) Liaisons
B) Isolates
C) Deadenders
D) Gossipers

E) A) and B)
F) None of the above

Correct Answer

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Which of the following is a good listening habit?


A) Reacts to emotional words
B) Tunes out dry subjects
C) Is distracted easily
D) Listens for central themes

E) A) and B)
F) A) and C)

Correct Answer

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