Question 1

Communication begins when

Accepted Answer

A)   an idea is put into words or conveyed through gestures.
B)   the idea is sent through a communication channel.
C)   the sender has an idea.
D)   the receiver decodes the message.E) None of the above
F) B) and D)

Question 2

What kind of sentence reveals the main idea of a paragraph?

Accepted Answer

A)   Pivoting
B)   Supporting
C)   Topic
D)   TransitionalE) A) and C)
F) B) and C)

Question 3

Which of the following is the best advice for proofreading long, complex documents?

Accepted Answer

A)   Proofread complex documents immediately after writing while your thoughts are still fresh.
B)   Thoroughly proofread your document only once.
C)   Expect to find mistakes.
D)   Rely completely on a spell-checking program to find any errors.E) A) and B)
F) A) and D) C

Question 4

Which of the following statements best demonstrates concise writing?

Accepted Answer

A)   There are several things that every employee must know about workplace hazards.
B)   The directors believe that HAZMAT training is absolutely essential.
C)   Although this training is a company requirement, it must be completed at the employee's expense.
D)   This is to inform you that HAZMAT training will be scheduled in the near future.E) A) and C)
F) B) and C)

Question 5

Several barriers may cause poor listening. Which of the following is a psychological barrier to effective listening?

Accepted Answer

A)   Focusing on a speaker's unusual voice
B)   Concentrating on a speaker's unfamiliar words
C)   Having noisy surroundings
D)   Tuning out speakers whose ideas do not match our ownE) C) and D)
F) B) and C)

Question 6

Many routine tasks, such as drafting e-mails, memos, letters, informational reports, and oral presentations, require the writer to collect formal research.

Accepted Answer

A) True 
 B)False

Question 7

Most people are good listeners.

Accepted Answer

A) True 
 B)False  False

Question 8

Well-designed documents increase readability and audience comprehension.

Accepted Answer

A) True 
 B)False

Question 9

Nonverbal communication includes only those behaviors that are intended.

Accepted Answer

A) True 
 B)False

Question 10

The most important dimension of culture is

Accepted Answer

A)   time orientation.
B)   context.
C)   individualism.
D)   power distance.E) B) and C)
F) A) and B)

Question 11

Every mechanic must submit his timesheet by Friday is a well-written sentence.

Accepted Answer

A) True 
 B)False

Question 12

To improve your nonverbal communication, which of the following tips should you practice?

Accepted Answer

A)   Establish and maintain eye contact with others.
B)   Minimize any distracting or competing background sounds.
C)   Associate with people from diverse cultures.
D)   All answer choices are effective ways to improve your nonverbal communication.E) None of the above
F) B) and C)

Question 13

Skilled business communicators use an abundance of first-person pronouns such as I, we, and our to connect with an audience.

Accepted Answer

A) True 
 B)False

Question 14

To save time, you should thoroughly proofread a document as you write it.

Accepted Answer

A) True 
 B)False

Question 15

The best way to judge the success of your communication is through feedback.

Accepted Answer

A) True 
 B)False  True

Question 16

Revise the following sentence to avoid trite business phrases:
Pursuant to your request, enclosed please find a copy of our current catalog.

Accepted Answer

enclosed is our curr...

Question 17

Revise the following sentence to avoid misplaced modifiers:
Waiting for the interview, sweat formed on Rich.

Accepted Answer

Waiting for the inte...

Question 18

Which of the following sentences uses positive language?

Accepted Answer

A)   Your order cannot be shipped before June 1.
B)   Your August 15 letter claims that your new computer is malfunctioning.
C)   We can't provide a free printer with your purchase of a computer.
D)   We look forward to completing your order when we receive your credit card information.E) B) and D)
F) None of the above

Question 19

Ethan wrote the proposal for MPEX Associates and submitted it on May 1 is an example of a

Accepted Answer

A)   simple sentence.
B)   compound sentence.
C)   complex sentence.
D)   compound-complex sentence.E) B) and D)
F) A) and B)

Question 20

You should strive to write paragraphs with eight or fewer printed lines.

Accepted Answer

A) True 
 B)False

Exam 15: Correction Symbols and Proofreading Marks

Communication begins when

Correct AnswerverifiedShow Answer

What kind of sentence reveals the main idea of a paragraph?

Correct AnswerverifiedShow Answer

Which of the following is the best advice for proofreading long, complex documents?

Correct AnswerverifiedC

Which of the following statements best demonstrates concise writing?

Correct AnswerverifiedShow Answer

Several barriers may cause poor listening. Which of the following is a psychological barrier to effective listening?

Correct AnswerverifiedShow Answer

Many routine tasks, such as drafting e-mails, memos, letters, informational reports, and oral presentations, require the writer to collect formal research.

Correct AnswerverifiedShow Answer

Most people are good listeners.

Correct AnswerverifiedFalse

Well-designed documents increase readability and audience comprehension.

Correct AnswerverifiedShow Answer

Nonverbal communication includes only those behaviors that are intended.

Correct AnswerverifiedShow Answer

The most important dimension of culture is

Correct AnswerverifiedShow Answer

Every mechanic must submit his timesheet by Friday is a well-written sentence.

Correct AnswerverifiedShow Answer

To improve your nonverbal communication, which of the following tips should you practice?

Correct AnswerverifiedShow Answer

Skilled business communicators use an abundance of first-person pronouns such as I, we, and our to connect with an audience.

Correct AnswerverifiedShow Answer

To save time, you should thoroughly proofread a document as you write it.

Correct AnswerverifiedShow Answer

The best way to judge the success of your communication is through feedback.

Correct AnswerverifiedTrue

Revise the following sentence to avoid trite business phrases: Pursuant to your request, enclosed please find a copy of our current catalog.

Correct Answerverifiedenclosed is our curr...View AnswerShow Answer

Revise the following sentence to avoid misplaced modifiers: Waiting for the interview, sweat formed on Rich.

Correct AnswerverifiedWaiting for the inte...View AnswerShow Answer

Which of the following sentences uses positive language?

Correct AnswerverifiedShow Answer

Ethan wrote the proposal for MPEX Associates and submitted it on May 1 is an example of a

Correct AnswerverifiedShow Answer

You should strive to write paragraphs with eight or fewer printed lines.

Correct AnswerverifiedShow Answer

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C

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False

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True

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enclosed is our curr...
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Waiting for the inte...
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