Question 1

Hiring/placement interviews are typically conducted before screening interviews.

Accepted Answer

A) True 
 B)False

Question 2

To respond effectively to behavioral questions, use the storytelling technique to relate a success story about a recent educational or work situation or task.

Accepted Answer

A) True 
 B)False

Question 3

Always ask permission before submitting someone's name as a reference.

Accepted Answer

A) True 
 B)False

Question 4

How should you contact an employer if you have interviewed for a job and haven't heard from the interviewer in a few days?

Accepted Answer

A)   Phone
B)   E-mail
C)   Certified mail
D)   Twitter messageE) A) and B)
F) A) and D)

Question 5

When you enter the office for an interview,

Accepted Answer

A)   greet the interviewer confidently, and wait for him or her to initiate a handshake.
B)   avoid direct eye contact so that you do not make others feel uncomfortable.
C)   introduce yourself to the receptionist, and wait to be invited to sit.
D)   immediately open your briefcase to sort through your contents to locate copies of your résumé.E) All of the above
F) B) and D)

Question 6

Examples of positive ____________________ messages for the interview process include arriving on time, dressing professionally, controlling your body movements, exhibiting good posture, using effective eye contact, smiling appropriately, and listening attentively.

Accepted Answer

The answer of Examples of positive ____________________ messages for the...

Question 7

Don't worry about what information is available about you online because this information is irrelevant to the job search.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is the best nonverbal behavior to display during an interview?

Accepted Answer

A)   Sit erect, leaning forward slightly to show interest and confidence.
B)   Change positions often and gesture as frequently as possible to convey high energy.
C)   Lean forward, resting your arms on the desk or table before you, to indicate control.
D)   Relax back into your chair, slouching slightly, to demonstrate self-assurance.E) All of the above
F) A) and D)

Question 9

Because many companies now use social networking sites to screen job candidates, what is the best advice you should follow to project a positive image?

Accepted Answer

A)   Join as many groups or fan pages as possible to demonstrate your popularity.
B)   Make your personal social networking pages available to all individuals.
C)   Remove any photos, content, and links that could make you look unprofessional.
D)   Update your status about your current job search frequently so that your friends and family know how things are going.E) A) and B)
F) A) and C)

Question 10

Which of the following will not help you reduce your fears about interviews?

Accepted Answer

A)   Let the interviewer have complete charge of the entire interview.
B)   Practice interviewing as much as you can, especially with real companies.
C)   Rehearse answers to the most frequently asked interview questions.
D)   Take deep breaths while waiting for the interview to begin.E) B) and C)
F) A) and D)

Question 11

If an interviewer asks if you have any questions at the end of an interview, which of the following is an inappropriate response?

Accepted Answer

A)   May I have a tour of the facilities?
B)   When do you expect to make a decision?
C)   No, I have no questions right now; you have shared all the information I need.
D)   What are the major challenges for a person in this position?E) A) and D)
F) A) and B)

Question 12

When answering interview questions, always aim your responses at the key characteristics interviewers seek.

Accepted Answer

A) True 
 B)False  True

Question 13

____________________ interviews occur when a company interviews several candidates for the same position at the same time.

Accepted Answer

The answer of ____________________ interviews occur when a company interviews...

Question 14

Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position?

Accepted Answer

A)   A story about a lemonade stand that Braden ran when he was a child
B)   A story about working as part of a team in college to prepare a classroom presentation about a company's history
C)   A story about volunteering for a local food bank over the holidays
D)   A story about developing a new sales technique that increased his customer sales by 30 percent over a six-month periodE) B) and C)
F) A) and C)

Question 15

Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?

Accepted Answer

A)   A one-on-one interview conducted by the human resources director
B)   A stress interview conducted by the head of the programming division
C)   A computer screening interview to test applicants' programming skills
D)   A group interview of several candidates at one timeE) A) and D)
F) B) and D)

Question 16

After writing a follow-up letter to thank your interviewer, your next step should be

Accepted Answer

A)   alerting your references that they may be contacted by the employer.
B)   sending a small gift to the receptionist to show your sincere appreciation.
C)   calling the organization's human resources department to learn more about your competitors for the open position.
D)   waiting at least one month for a call of acceptance or rejection.E) A) and B)
F) B) and C)

Question 17

To feel confident and to sell your qualifications, you should prepare and practice ____________________ stories that provide specific examples of your educational and work-related experience to showcase your qualifications and achievements.

Accepted Answer

The answer of To feel confident and to sell your...

Question 18

Some job candidates who are declining a job offer choose to write a(n) ____________________ message to thank the employer for the job offer and to formally refuse the position.

Accepted Answer

The answer of Some job candidates who are declining a...

Question 19

What information should you provide your references so that they can write a recommendation?

Accepted Answer

A)   Name of the company
B)   Position title and expected job requirements
C)   A copy of your résumé
D)   You should provide all this information to your references.E) B) and C)
F) A) and B) D

Question 20

On the day of your interview, you should arrive at least 30 minutes prior to the scheduled appointment.

Accepted Answer

A) True 
 B)False  False

Exam 14: Interviewing and Following up

Hiring/placement interviews are typically conducted before screening interviews.

Correct AnswerverifiedShow Answer

To respond effectively to behavioral questions, use the storytelling technique to relate a success story about a recent educational or work situation or task.

Correct AnswerverifiedShow Answer

Always ask permission before submitting someone's name as a reference.

Correct AnswerverifiedShow Answer

How should you contact an employer if you have interviewed for a job and haven't heard from the interviewer in a few days?

Correct AnswerverifiedShow Answer

When you enter the office for an interview,

Correct AnswerverifiedShow Answer

Examples of positive ____________________ messages for the interview process include arriving on time, dressing professionally, controlling your body movements, exhibiting good posture, using effective eye contact, smiling appropriately, and listening attentively.

Correct AnswerverifiedShow Answer

Don't worry about what information is available about you online because this information is irrelevant to the job search.

Correct AnswerverifiedShow Answer

Which of the following is the best nonverbal behavior to display during an interview?

Correct AnswerverifiedShow Answer

Because many companies now use social networking sites to screen job candidates, what is the best advice you should follow to project a positive image?

Correct AnswerverifiedShow Answer

Which of the following will not help you reduce your fears about interviews?

Correct AnswerverifiedShow Answer

If an interviewer asks if you have any questions at the end of an interview, which of the following is an inappropriate response?

Correct AnswerverifiedShow Answer

When answering interview questions, always aim your responses at the key characteristics interviewers seek.

Correct AnswerverifiedTrue

____________________ interviews occur when a company interviews several candidates for the same position at the same time.

Correct AnswerverifiedShow Answer

Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position?

Correct AnswerverifiedShow Answer

Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?

Correct AnswerverifiedShow Answer

After writing a follow-up letter to thank your interviewer, your next step should be

Correct AnswerverifiedShow Answer

To feel confident and to sell your qualifications, you should prepare and practice ____________________ stories that provide specific examples of your educational and work-related experience to showcase your qualifications and achievements.

Correct AnswerverifiedShow Answer

Some job candidates who are declining a job offer choose to write a(n) ____________________ message to thank the employer for the job offer and to formally refuse the position.

Correct AnswerverifiedShow Answer

What information should you provide your references so that they can write a recommendation?

Correct AnswerverifiedD

On the day of your interview, you should arrive at least 30 minutes prior to the scheduled appointment.

Correct AnswerverifiedFalse

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D

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